Take a closer look at a few businesses who benefitted from SoundCurve's services.

Adding Click To Call Functionality To Your Website

What Is Click to Call? Click to call is simply the ability to click a phone number in a web browser and then the device, whether it be a computer or a smart phone, will initiate a call. Smart phones have had this for a long time. They look for the phone number and sometimes

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Controlling Caller Bounce – A Key To Increasing Customer Retention

A Lower Caller Bounce Rate Leads To Increased Sales When choosing and designing a telecommunications service for your business, understanding how your customers initiate contact with your business is a crucial step. Many consumers initiate a search for a service or provider on a search engine like Google and will call down a list of

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5 Reasons You Should Consider VoIP Service For Your Small Business

What Is VoIP Phone Service? Voice over Internet Protocol (VoIP) is a type of technology that allows its users to make calls using the Internet rather than a conventional or analog phone system. VoIP works by converting sound into digital voice communication and then transferring it through Internet broadband. When you leverage the technology of

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The Importance Of Customer Service When Choosing A VoIP Carrier

Customer Service can make or break your experience. Great Customer Service – A Key Differentiator Choosing the right telecommunications service for your business can be challenging. Voice over Internet Protocol (VoIP) service has developed into a solid option that many companies adopt when looking to enlist a scalable and efficient telecommunications system. When almost every

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Migrating from a Cloud Phone Provider to SoundCurve

Customer: Belville, Basore and Fitzpatrick Law Prepared: 1/19/2017 Requirements Increase telecom system availability to 99.9% on an annualized basis Discontinue large machinery/equipment capital expenditures and replace with lower cost, expense based model Reduce monthly phone bill expense by a minimum of 20% Implement offsite, encrypted, nightly back-ups Reduce labor required for IP Phone deployment and

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