Take a closer look at a few businesses who benefitted from SoundCurve's services.

Controlling Caller Bounce – A Key To Increasing Customer Retention

A Lower Caller Bounce Rate Leads To Increased Sales When choosing and designing a telecommunications service for your business, understanding how your customers initiate contact with your business is a crucial step. Many consumers initiate a search for a service or provider on a search engine like Google and will call down a list of

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5 Reasons You Should Consider VoIP Service For Your Small Business

What Is VoIP Phone Service? Voice over Internet Protocol (VoIP) is a type of technology that allows its users to make calls using the Internet rather than a conventional or analog phone system. VoIP works by converting sound into digital voice communication and then transferring it through Internet broadband. When you leverage the technology of

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The Importance Of Customer Service When Choosing A VoIP Carrier

Customer Service can make or break your experience. Great Customer Service – A Key Differentiator Choosing the right telecommunications service for your business can be challenging. Voice over Internet Protocol (VoIP) service has developed into a solid option that many companies adopt when looking to enlist a scalable and efficient telecommunications system. When almost every

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Migrating from a Cloud Phone Provider to SoundCurve

Customer: Belville, Basore and Fitzpatrick Law Prepared: 1/19/2017 Requirements Increase telecom system availability to 99.9% on an annualized basis Discontinue large machinery/equipment capital expenditures and replace with lower cost, expense based model Reduce monthly phone bill expense by a minimum of 20% Implement offsite, encrypted, nightly back-ups Reduce labor required for IP Phone deployment and

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Migrating your Phone System to the Cloud

Customer: MR Parker Law Founded: 2011 Joined SoundCurve: 2014 Employees: 12 MR Parker Law Michael Parker is a successful attorney practicing law in the Greater Los Angeles area. His Law firm, M.R. Parker Law, relies heavily on their phone system to communicate with existing clients and connect with new ones. Michael’s company had been using

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Advantages of a Cloud Phone System vs. On-premise

Customer: Mission Medstaff Founded: 2009 Joined SoundCurve: 2015 Employees: 350 Mission Medstaff Mission Medstaff is an accredited home health care provider based in North Carolina. They focus on providing the highest nursing standards and are dedicated to quality care for their clients. We spoke with Matt Hampton, one of the administrators and the person in

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