What Is Click to Call? Click to call is simply the ability to click a phone number in a web browser and then the device, whether it be a computer or a smart phone, will initiate a call. Smart phones have had this for a long time. They look for the phone number and sometimes

Good VoIP Infrastructure Leads To Service Stability In the early stages of VoIP service one hold up to adoption of the service was the dependency on having a reliable internet service to use it. Without a reliable and fast internet service, the quality of the VoIP service was very uncertain and it was difficult to

A Lower Caller Bounce Rate Leads To Increased Sales When choosing and designing a telecommunications service for your business, understanding how your customers initiate contact with your business is a crucial step. Many consumers initiate a search for a service or provider on a search engine like Google and will call down a list of

What Is VoIP Phone Service? Voice over Internet Protocol (VoIP) is a type of technology that allows its users to make calls using the Internet rather than a conventional or analog phone system. VoIP works by converting sound into digital voice communication and then transferring it through Internet broadband. When you leverage the technology of