An in-depth description of the business class features we include free with every plan.
Give the appearance of multiple departments with customizable phone menus. Route calls to the appropriate extension or even to your cell phone.
Voicemail to Email
Receive your voicemail in your email as a file attachment. Easily access them and listen while you are on the go.
Send calls to multiple phones, including cell phones.
Establish a local presence in any US and Canadian market with our broad selection of local numbers.
Create a professional appearance with a toll free number.
Select from an array of compatible iOS and Android apps and take your business communications anywhere.
Give the appearance of Manage your settings, voicemail and call records via our web portal.
Read transcriptions of your voicemail, sent directly to your email.
Cell Phone Forwarding
Easily forward calls to your cell.
No need to dial an area code when calling local numbers.
Add a professional touch to your phone system with studio recorded greetings. Your first greeting is free.
After Hours Greetings
Set up a completely different call experience, including an after hours greeting, when your business is closed.
Dial 911 in the event of an emergency.
Place multiple calls on hold and pick up new incoming calls with Call Waiting.
Transfer calls to another extension or an outside phone number with the press of a button.
Music On Hold
Callers on hold will hear our selection of music. You can also send us your own music.
View incoming caller's phone numbers and name (if sent by caller).
Monitor your staff's calls. No party on the call will be able to hear you.
Monitor your staff's calls and speak only to them. The other party on the call won't be able to hear you.
Monitor calls between your staff and your customers and join the call with a push of a button.
Caller ID Blocking
Block incoming calls based on their caller ID. You can also block your own caller ID for outbound calls.
Your callers can dial the first digits of your staff's first or last name to be directly connected to person the are trying to reach.
When nobody is available to take a call, callers wait in a queue and listen to hold music or custom messages until an agent is availalbe.
Do Not Disturb
Send all incoming calls directly to voicemail when you want privacy.
Record your own greetings to play to callers anywhere in you call flow.
Know who's calling before you answer. Send rejected callers directly to voicemail.
"You have a call on line 2..." Pick up a held call on any phone.
Play out of office messages during vacations and recurring holidays
Smart Caller ID Tags
Pre-pend incoming Caller IDs with short "tags" to attribute calls to specific sources, sales campaigns, etc.