HIPAA compliance assurance
– Dedicated healthcare network
– Data encrypted at rest and in transit
– Fully HIPAA compliant
Transform Patient Experience
with the Right Cloud Phone System
From the smallest local clinics to the largest healthcare institutions, a wide array of healthcare providers place their trust in SoundCurve's cloud phone system for the secure and HIPAA-compliant handling of every patient interaction. This spans the entire patient journey, from initial contact through to the final follow-up, ensuring a seamless and secure experience throughout.
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150%
A positive service experience can boost customer spending by 150% compared to negative experiences.
95%
Healthcare customers are 95% more likely to share negative healthcare experiences, harming reputations.
400%
Customers facing service issues are 400% more likely to switch their healthcare provider.
Solve Common Patient and Provider Challenges
Telehealth care delivery
Enable patients to meet their providers over a secure VoIP phone service.
Agile care coordination
Support care planning with call parking, call forwarding, and custom on-hold messaging.
Patient CRM integration
Integrate your customer care system directly using our open API and automatically record call information for each patient phone call.
Personalized customer care
Utilize intelligent call routing to connect patients with staff for effective customer service.
Reliable and Secure Healthcare Cloud Phone System
Experience the peace of mind with 24/7 HIPAA compliant data protection
Your main priority is the safety and security of patient and member data. Our platform is designed with top-tier security features throughout to ensure that.
Put communication at the center of your healthcare business
Enhance connectivity and efficiency with our cutting-edge VoIP phone service tailored for Telehealth, Physicians, and Care Teams. Optimize communication for seamless patient care.
Telehealth
Ease patient communication and enable smoother staff collaboration with a business phone system that covers all the bases.
Physicians
Foster a thoughtful patient experience with virtual visits and improved team collaboration, and securely exchange ePHI with remote specialists for more informed care decisions.
Care Teams
Build lasting patient relationships through intelligently routed patient calls, and follow-up calls or texts for discharged patients.
Frequently Asked Questions
What do healthcare practices need in a cloud phone system?
To ensure a seamless patient experience, a healthcare practice must have a strong and dependable communications system. Front office staff must effectively communicate with patients regarding appointments and billing, as well as handle inquiries from insurance companies. Doctors and managers need to communicate with staff and suppliers to ensure the practice runs smoothly and focuses on quality patient care. Reliable communication is crucial for peak productivity in healthcare practices. Implementing a high-quality cloud-based business phone system is key for enhancing both patient and employee experiences.
What if my healthcare practice is under an existing phone contract?
If you’re a healthcare client looking to switch to SoundCurve, we can help. Contact us at 855-558-3978 to speak with a SoundCurve expert.
How easy is it to install the SoundCuve phone system?
Get started quickly and easily with SoundCurve. Our system works out of the box, requiring no technical knowledge to set up. In less than 15 minutes, your office can be up and running with pre-configured phones ready for calls.