HIPAA compliance assurance
– Dedicated healthcare network
– Data encrypted at rest and in transit
– Fully HIPAA compliant
A HIPAA Compliant Cloud Phone System
for Healthcare Practices
Your front desk juggles appointment calls, insurance questions, and follow-ups while patients wait at the window. SoundCurve routes each call to the right place on a HIPAA-compliant network, and after close, the AI Receptionist keeps answering. Fully managed setup, from $14.99/user/month.
Get StartedCall 888-408-7102
400%
Customers facing service issues are 400% more likely to switch their healthcare provider.
95%
Healthcare customers are 95% more likely to share negative healthcare experiences, harming reputations.
150%
A positive service experience can boost customer spending by 150% compared to negative experiences.
The calls a practice actually gets
Appointment lines that keep moving
Scheduling calls route to the front desk, billing goes to billing, and a full queue tells patients where they stand instead of ringing forever.
Telehealth on a secure line
Patients meet their provider over a secure connection, and follow-up calls or texts go out after discharge without adding front-desk work.
Records where you work
Call details sync to your patient system through our open API. The chart shows who called and what was decided, with no retyping.
Coordination across the practice
Park a call at reception and pick it up in the back office. Page the team. Reach the on-call provider through routing your protocol defines.
Patient data protected at rest and in transit
Patient and member data moves on a dedicated healthcare network, encrypted at rest and in transit. Faxes ride the same protection, so referrals and records transmit privately.
Compliance questions get direct answers before you sign anything.
Simple pricing. Every plan managed.
Startup
$14.99
/user/mo
Easy, quick starter plan
Basic
$19.99
/user/mo
Great for small teams
Professional
$24.99
/user/mo
Great for medium teams
Popular
Executive
$29.99
/user/mo
Our enterprise-level plan
30+ features on every plan · phones included on most plans · no contracts
Patients call after close. Tomorrow's front desk shouldn't start behind.
An appointment request at 7 pm shouldn’t sit in voicemail until 8 am. The AI Receptionist answers your after-hours line, handles routine questions like hours and directions, captures appointment requests, and follows up by text. Emergencies still route wherever your protocol sends them.
+$99.99/mo
250 minutes included
Practices and offices that switched
Switching from a traditional phone system to VoIP has been incredibly helpful for our business. It’s more efficient, easier to manage, and much more customizable. Chris and his team made the transition seamless.
If there was more stars here I would add more... Gosh this company is hands down the BEST there is!! They are so helpefuland ALWAYS jump on it SO FAST! If you are needing a new phone comapny, here ya go this is hands down PERIOD! Thank you so very much guys, thank you!
Soundcurve is by far the best choice for IP phone service. I was tricky and called "support" before calling "sales." Support answered right away from a US location. They are so helpful and courteous. The transition was seamless and support answers quickly every time I have a silly little question. They are now the telecommunications division of MY company! That's how they make me feel, part of my team. Highly recommended.
Very simple and straightforward process to switch over to VOIP. I'm glad I went with Soundcurve, the whole team has been very helpful and I feel like they really care about the clients satisfaction.
We absolutely love Soundcurve. We switched to their services after a TERRIBLE experience with a large corporate competitor. We love Soundcurve's personalized service; we have 1-2 dedicated representatives that handle it all, and always check in to see how we're doing. I would recommend their company to ANYONE!
I use their telephone service for our accounting firm. Their service is actually a priced better than your regular phone company. They also have a great customer support, which, none of those big companies can match. Ira will ensured you are taken cared of!
One of the most responsive, friendly, and effective communications vendors we have ever worked with. They got us up and running quickly, with great customer service and response time. Service continues to be impressive, even in this time of increased activity for IT providers. And the price is more than fair for the quality of the solutions. Hope to make use of more of the SoundCurve platform in the future, since I know they have lots of services we have not even explored yet.
Easy and quick set up that was simple enough for anyone to understand. We love our new phones and how easy they are to use. The professional recorded greeting they offer was exactly what we wanted and sounds great! Everyone on the team was so responsive, friendly and helpful.
Soundcurve has been awesome for us. We've been with them for almost a year now. Customer service is always super-responsive and friendly. We've saved a lot of money moving from a landline to voip. It all works just great.
We are so happy with this phone service provider! Our office is stocked with high-tech, user friendly new phones that really improve our working conditions. Best customer service and quick and easy set up!
I was looking to get a voip for my new office and Ira was really helpful and answered all my questions i even got a free phone with my service. I am pleased. The line is great no problems at all
I have to admit I was scared to convert to VOIP but Chris, Ira, and Jenny made my on-boarding so easy and pain free. Anytime I have needed to add an extra line (3 lines by the way) they all have all responded in a timely manner and got the lines going lighting fast. I'm impressed with their lever of customer support. In this day and age a lot of service provided seems to miss this important value but not them. They are genuinely there to help you succeed. 5* from The Administrative Office
Our experience with SoundCurve has been excellent since we switched over 2 years ago. If you are considering switching, I suggest going with SoundCurve. For these reasons:
1. Price: we saved over $100/mo when we switched over from Comcast. And we didn't have to buy anything since they provide the phones.
2. Easy set up process: Jenny is our rep and she was very nice and set everything up for us. Whenever we had a question or concern, she always answered the phone or email right away. There was no stress for us.
3. Service: we haven't had to wait on hold once, and every time we have needed something, they remembered us and delivered quickly. Night and day difference from Comcast's support.
4. Reviews: we researched several Business Phone Providers and noticed SoundCurve has the happiest customers.
5. Size: SoundCurve is on the medium size company which was concerning to us at first, but they've been more responsive and much easier to get help from than Comcast ever was. They go the extra mile to meet our needs.
1. Price: we saved over $100/mo when we switched over from Comcast. And we didn't have to buy anything since they provide the phones.
2. Easy set up process: Jenny is our rep and she was very nice and set everything up for us. Whenever we had a question or concern, she always answered the phone or email right away. There was no stress for us.
3. Service: we haven't had to wait on hold once, and every time we have needed something, they remembered us and delivered quickly. Night and day difference from Comcast's support.
4. Reviews: we researched several Business Phone Providers and noticed SoundCurve has the happiest customers.
5. Size: SoundCurve is on the medium size company which was concerning to us at first, but they've been more responsive and much easier to get help from than Comcast ever was. They go the extra mile to meet our needs.
Good old fashioned customer service from a team that cares. You can tell it's a small, dedicated, and professional crew that wants every customer, big and small, to have an excellent experience with their product and service.
Frequently Asked Questions
Is the phone system HIPAA compliant?
Yes. Calls and faxes run on a dedicated healthcare network with data encrypted at rest and in transit. Ask us about compliance documentation for your practice before you sign.
What does a medical office phone system need?
Appointment routing that keeps the front desk moving, secure lines for telehealth and referrals, call records that reach the chart without retyping, and coverage for the calls that come in after close. We configure all of it before your phones ship.
What if our practice is under an existing phone contract?
Most of our clients switched from an existing contract. Call 888-408-7102 and we’ll plan the cutover so the appointment line never goes dark
How fast can we be up and running?
Phones arrive pre-configured. Plug them in and the office is taking calls in about 15 minutes, while porting runs in the background on your existing line.