Our experience with SoundCurve has been excellent since we switched over 2 years ago. If you are considering switching, I suggest going with SoundCurve. For these reasons:
1. Price: we saved over $100/mo when we switched over from Comcast. And we didn't have to buy anything since they provide the phones.
2. Easy set up process: Jenny is our rep and she was very nice and set everything up for us. Whenever we had a question or concern, she always answered the phone or email right away. There was no stress for us.
3. Service: we haven't had to wait on hold once, and every time we have needed something, they remembered us and delivered quickly. Night and day difference from Comcast's support.
4. Reviews: we researched several Business Phone Providers and noticed SoundCurve has the happiest customers.
5. Size: SoundCurve is on the medium size company which was concerning to us at first, but they've been more responsive and much easier to get help from than Comcast ever was. They go the extra mile to meet our needs.