Omofoma Law and SoundCurve
Omofoma Law And SoundCurve
The Omofoma Law Firm and SoundCurve are a good fit. The Omofoma Law Firm has been depending on SoundCurve for over 2 years to provide VoIP telephone service. They are an experienced criminal defense and Personal Injury Trial Firm. A good phone system is the backbone for client communications at any successful firm. Omofoma Law is a good example of a company that relies on their phone system for interaction with their customers, in fact they depend on the phone system every day to communicate with clients and obtain new business. Never having to think twice about that can provide peace of mind. Omofoma law is also a great example of a company that we provide service for that we’ve helped to increase efficiency for. Our system has actually elevated their efficiency.
Setting up a call flow and being able to seamlessly forward calls to cell phones can make a big difference in the number of cases any firm will bring on. If staff is out of the office but can rely on calls being forwarded to cell phones then the company can make sure that incoming calls get handled and not go to voice mail. You could lose potential customers if you do not answer the phone on the first try. “Usually people will just move on down the list and call the next firm if you don’t answer right away” Says Ese, one of the lawyers at the firm.
Our phone system can also operate differently at different times of the day or even different days of the week. If you have staff to answer the phone some days and not on others you can turn this on or off. You can also divert calls differently after hours. All of these functions are built with efficiency and the best call management in mind.
There are a few tools that come in really handy with the SoundCurve Cloud phone system. One popular tool among lawyers is the voice to text for voice mail. You can be in court and read a transcription of your voice mail that was just left. You don’t need to excuse yourself just to find out that a message was not important. Instead you can read the message and if it’s important you can then excuse yourself and make the call back. Another great tool is the FMFM or “find me follow me” Function that allows you to have calls hunt your desk phone and then your cell phone. This is a great tool that you can turn on and off really easily from the online dashboard. The online dashboard comes in handy when you are away from your desk, perhaps working remotely. You can log on and divert calls you your cell or to a colleague in less then a minute.
“I never think twice about my phone system” Says Ese. “Even if my internet goes down I can still get calls on my cell phone from the SoundCurve System.” SoundCurve phone systems are incredibly reliable with similar uptime ratings as larger providers. You’ll always be able to count on your SoundCurve phone system.
“The customer support is really easy and fast to deal with” Ese mentioned while we were speaking on the phone with him. SoundCurve has always focused on fast, friendly and efficient support. Our average hold time is less than 2 minutes and most tickets are resolved within 15 minutes.
Ese said “I sometimes can’t believe how inexpensive it is, you get a lot for the money.” It’s true, SoundCurve prices are a good value. You get great service, an abundance of cool features and most companies qualify for free phones. All this with no contract.
Omofoma Law is located in Down Town Los Angeles and serves the greater LA area.