SMS

SMS Messaging Privacy Policy

Last Updated: October 13, 2025

This Privacy Policy explains how SouthPoint Communications, LLC (“SoundCurve”, “we,” “us,” or “our”) collects, uses, and protects your information when you interact with us via SMS messages.

Information We Collect

When you opt-in to receive SMS messages from us, we may collect:

• Your phone number
• Any messages or responses you send to us

How We Use Your Information

We use your phone number to send SMS messages related to:

• Order updates and confirmations
• Customer support and inquiries

We do not share, sell, or rent your personal information to third parties.

Opt-in, Opt-out, and Help Information

By subscribing to our SMS messages, you acknowledge and agree to the following:

• Opt-in: Customers can opt in by texting us first or providing verbal consent.
• Opt-out: Customers may opt out at any time by replying “STOP” or contacting us via phone or email.
    You will no longer receive SMS messages from us unless you re-enroll.
• Help: If you need assistance, contact us directly at soundcurve.com/contact-us or give us a call at (888) 408-7109.
• Message & Data Rates: Standard carrier message and data rates may apply.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with the updated date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: soundcurve.com/contact-us

SMS Messaging Terms and Conditions

Last Updated: October 13, 2025

1. Introduction

SouthPoint Communications, LLC (“SoundCurve”, “Company,” “We,” “Us,” or “Our”) uses SMS strictly for direct communication with specific customers regarding customer support. SMS messages are initiated primarily by customers, and we do not send bulk promotional messages. Our SMS communication is solely used for one-on-one conversations to provide timely updates and efficient service.

By engaging in SMS communication with us, you agree to these Terms and Conditions. If you do not agree, please refrain from using our SMS service.

2. Opt-In and Opt-Out Policy

2.1 Opting In

Customers may opt in to receive SMS communications by:

• Opt-in: Customers can opt in by texting us first or providing verbal consent.
• Help: If you need assistance, contact us directly at soundcurve.com/contact-us or give us a call at (888) 408-7109.
• Message & Data Rates: Standard carrier message and data rates may apply.

If verbal consent is provided, our team will ask:

“Do you consent to receive SMS from SoundCurve? You can opt-in by texting us, and you may opt out at any time by replying ‘STOP’ or by contacting us via phone or email. Do you agree to our Privacy Policy and Terms and Conditions as stated on our website: soundcurve.com?”

By replying YES or continuing to engage in SMS communication, you confirm your consent to receive messages under these Terms.

2.2 Opting Out

Customers may opt out of SMS communications at any time by:

• Opt-out: Customers may opt out at any time by replying “STOP” or contacting us via phone or email.
    You will no longer receive SMS messages from us unless you re-enroll.
• Help: If you need assistance, contact us directly at soundcurve.com/contact-us or give us a call at (888) 408-7109.
• Message & Data Rates: Standard carrier message and data rates may apply.

Upon opting out, you will no longer receive SMS messages from us, except for a final message confirming your opt-out request.

3. Nature of SMS Communication

• No bulk messaging: We do not send marketing, promotional, or mass SMS messages.
• Responsive communication only: Our SMS is used to respond to customer inquiries..
• Timely updates: Messages may include order confirmations, design approvals, job status updates, and scheduling information.

4. Message and Data Rates

Standard message and data rates may apply based on your wireless provider’s plan. You are responsible for any charges incurred from your carrier. Message frequency will vary based on your specific printing needs and requests.

5. User Responsibilities

By using our SMS Service, you agree to:

• Provide accurate and up-to-date mobile contact information.
• Understand that message delivery depends on your carrier and mobile network.
• Only use SMS communication with us for printing-related inquiries.

6. Limitation of Liability

To the fullest extent permitted by law, SoundCurve shall not be liable for:

• Any delayed or undelivered messages due to network issues.
• Any fees charged by your mobile carrier.
• Any damages arising from SMS communication, including but not limited to missed messages or technical failures.

7. “AS IS” and “AS AVAILABLE” Disclaimer

Our SMS service is provided on an “AS IS” and “AS AVAILABLE” basis. We make no warranties, express or implied, regarding message delivery, accuracy, or uninterrupted service.

8. Governing Law

These Terms and Conditions shall be governed by and construed under the laws of the State of Nevada , excluding conflict-of-law principles.

9. Changes to These Terms

We reserve the right to update these Terms at any time. Material changes will be communicated via our website or direct notification.

10. Contact Us

If you have any questions about these terms and conditions, please contact us at: rockprint.com/contact