VoIP Phone Services Customized for Your Business Needs
Discover seamless communication with our VoIP phone services, designed to boost efficiency and connectivity for today's dynamic workplace.
Innovative VoIP Phone Services for Every Industry
- Healthcare
- Construction
- Legal
- Financial
- Enterprise
- Small Business
- Startups
Healthcare
Healthcare
To deliver excellent patient care, ensure your communication system is dependable and tailored to your specific requirements. This will enhance your ability to manage patient communications, schedule appointments, handle billing, and order supplies effectively.
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Construction
Construction
Hand off calls to suppliers effortlessly, enhance your communication with clients, and seamlessly manage your in-office and remote staff located at various worksites. Soundcurve offers a comprehensive suite of business phone features designed to simplify these processes and ensure your operations run smoothly. This robust system allows for better coordination and efficiency across all aspects of your business interactions.
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Legal Services
Legal Services
Enhance your firm’s communication with clients and streamline collaboration with colleagues on case work. Soundcurve offers a comprehensive suite of business phone features designed to elevate the professionalism and polish of your law firm. With these tools at your disposal, managing client interactions and internal team coordination becomes not only simpler but also more effective.
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Financial Services
Financial Services
Enhance your customer relationships and ensure smooth interactions with colleagues within your company. Soundcurve provides an accessible business phone service that simplifies your communication process and introduces a suite of modern features, modernizing how your business communicates. Our service allows you to engage more meaningfully with clients and work efficiently with team members, fostering a more connected and productive workplace.
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Enterprise
Enterprise
SoundCurve provides flexible office and mobile cloud phone systems, allowing your organization’s phone line to work from anywhere. We offer a range of features including customizable voicemail, scalable conference bridges, advanced contact center tools, and strong customer support to improve communication and operations. Our unique API access and Automation options allow for detailed customization and automated tasks, streamlining workflows and enhancing customer service.
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Small Business
Small Business
Engage with customers and ensure their loyalty by using the premier business phone service for small businesses. Regardless of your industry or company size, Soundcurve offers customized solutions designed to meet the unique needs of small businesses across various sectors.
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Startups
Startups
Startups require a business phone line that not only supports their growth but also comes at a cost-effective price. Discover why Soundcurve’s comprehensive suite of features makes it an ideal choice for a startup looking to expand efficiently and effectively.
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Growing Businesses Love SoundCurve!
Instant scalability
Soundcruve delivers the best VoIP solutions for your team. Adding a new location? Working from home? Add business phone numbers, update call flows, and toggle advanced features instantly.
Superior uptime
Stay connected with our highly redundant network. We’re proud to be a VoIP service provider with 99.999% uptime. We connected millions of voice calls — we can handle yours.
Flexible pricing
Get the most value from your business VoIP provider with pricing to fit your budget. Don’t use call recording or Microsoft Teams? Our Essential price plan starts at $14.99 per user monthly. Unified communications for less. No surprises.
Cloud-based PBX
SoundCurve's cloud PBX boosts productivity. Manage your business VoIP service remotely. Set up employees, see voice calls in real time, and assign business phone numbers. Your traditional phone PBX is history.
Amazing service
Get real customer support from our knowledgeable U.S. based team. Reach out 24/7 if you want a second opinion or tips to manage your business phone system. Your business needs are our top priority.
Surprisingly affordable
Slash phone service costs by over 60% vs. traditional phone lines. Professional calling features and international calling can be yours for much less. Maximize your savings with annual pricing.
The VoIP Phone Features You Need
Voicemail to Email
Voicemail-to-email transcriptions offer concise text versions of messages directly in your inbox, allowing quick reading, time-saving, and ease of staying updated in any environment. Simplify management and ensure crucial detail capture with this feature, enabling downloads and playback on any device for ultimate convenience.
Ring Groups
Direct calls to multiple phones, including cell phones, at once. Group users by categories like Billing and enable simultaneous or sequential ringing through a menu option or extension.
Local Numbers
Choose local telephone numbers across the US and Canada to present yourself as a local entity. Direct calls to different local numbers or any phone. Use your SoundCurve local number as the Caller ID for outgoing calls from any device, like home, business, or mobile phones.
Toll-Free Numbers
SoundCurve provides multiple toll-free number options, allowing customers to call your business without any cost. Options include the widely recognized 800 prefix, as well as 888, 877, 866, 855, and 844 prefixes. Additionally, you can select a custom vanity number to enhance your company's brand identity.
Mobile App
Your office isn't just where your desk is; it's wherever you are. Our wide range of software options allows you to redirect incoming calls to any location immediately. Stay connected whether you're on-site or traveling between meetings. Easily transfer calls from your mobile device to your office team. Choose from a wide range of iOS and Android apps to keep your business communications flowing, no matter where you are.
Web Portal
Gain immediate insight to your phone system, both in and out of the office, through our user-friendly online interface. Access voicemails, call logs, call recordings, and call routing features from any location. For technical adjustments, rely on our support team, ready to assist with any request.
Auto Attendant
Your fully customized Auto Attendant is your fully customizable virtual receptionist, allowing callers to select their desired destination at will. Whether they need a specific department, directions to your business, or access to your Dial-by-Name Directory, your Auto Attendant can do it all.
Call Forwarding
Each SoundCurve plan features enhanced call forwarding, enabling you to efficiently redirect incoming business calls to any of your devices, regardless of your location, at any time. This added flexibility ensures you never miss important calls, making your communication process seamless and more reliable.
Professional Greetings
Upgrade your phone system by adding professional studio-recorded greetings. Get your first greeting for free and improve the caller experience immediately, making a polished and professional impression from the start.
After Hours, vacations, and Holiday Greetings
Offer specialized after-hours, vacation, and holiday greetings to create a unique call experience. Ensure clients are acknowledged and informed about your availability, how to get assistance, or leave a message for a quick response. Separate options cater to both everyday closings, special seasons, and vacation time off.
International Calling Made Easy
Call dozens of countries affordably with competitive per-minute rates. Experience seamless, high-quality international connections without the high costs. Ideal for businesses looking to expand their global reach efficiently and cost-effectively. Expand your world, not your expenses.
911
In any emergency, dial 911 immediately. Our system ensures your address is automatically transmitted to the 911 call center, streamlining the dispatch process. This feature enhances your safety by providing first responders with precise location details quickly, ensuring help arrives as fast as possible.
Call Waiting
With Call Waiting, easily manage your calls by placing several on hold to answer new ones. Ideal for both personal and business use, this feature ensures you're always available for important calls. Efficiently handle multiple conversations without missing a beat.
Call Transfer
Easily transfer calls to any extension or outside number at the press of a button. Our Call Transfer feature streamlines communication within and outside your organization, ensuring calls reach the right person quickly. Perfect for efficient, uninterrupted service.
Music on Hold
When callers are placed on hold, they're treated to a specially selected music playlist, enhancing their waiting experience. Clients can even submit their own music for use. Plus, we can integrate custom messages within the music, ensuring callers receive vital information while waiting.
Caller ID
With our Caller ID feature, you can instantly see the phone numbers of incoming callers, along with their names when provided. This allows for a personalized greeting and efficient call management, enhancing the communication experience for both parties involved.
Call Listen
Our Call Listen feature enables supervisors to discreetly monitor staff conversations with customers, ensuring quality control and training opportunities without interruption. Neither the staff nor the caller will be aware of your presence, allowing for an authentic assessment of interaction quality.
Call Whisper
With the Call Whisper feature, supervisors can not only monitor staff calls in real-time but also offer immediate, private guidance to employees during the call. This one-way communication ensures the external caller remains unaware, facilitating seamless support and coaching for enhanced customer interactions.
Call Barge
The Call Barge feature allows supervisors to seamlessly monitor live conversations between staff and customers, providing the option to instantly join the call with just a button press. This facilitates direct intervention or support when necessary, ensuring optimal communication and customer satisfaction.
Caller ID Blocking
With Caller ID Blocking, gain control over your inbound and outbound calls. Easily block incoming calls from specific caller IDs, ensuring your focus remains on priority communications. Additionally, you have the option to conceal your caller ID for outbound calls, offering privacy and flexibility in your outreach strategy.
Company Directory
Our Company Directory feature streamlines communication by allowing callers to simply enter the initial digits of your staff's first or last name. This intuitive system quickly connects them to the individual they're seeking, enhancing the efficiency of reaching out and fostering smoother interactions.
Call Queue
The Call Queue system ensures that when all agents are occupied, incoming callers are not left hanging. Instead, they're placed in a queue, where they can listen to hold music or custom messages tailored to your business. This maintains engagement and informs them until an available agent can take their call, enhancing caller experience.
Do Not Disturb
Activate the Do Not Disturb feature to ensure your privacy is maintained by redirecting all incoming calls straight to voicemail. This function allows you to focus undisturbed, whether you're in meetings, working on critical tasks, or simply needing a break from calls, offering a seamless way to manage your availability.
Custom Greetings
With our Custom Greetings feature, we can personalize your call flow by recording unique greetings that play to callers at various points in their journey. This flexibility allows you to tailor messages that resonate with your brand, provide essential information, or simply welcome callers in a distinctive manner, enhancing their overall experience.
Call Screening
Call Screening gives you the power to identify callers before picking up. This feature not only lets you prepare for the conversation ahead but also offers the option to send unwanted or untimely calls directly to voicemail, ensuring your focus remains on priority communications and enhancing call management efficiency.
Call Parking
Call Parking revolutionizes call management by allowing you to place a call on hold on one phone and seamlessly pick it up from another, ensuring no important call is tied to a single device. Perfect for busy environments, it simplifies the phrase "You have a call on line 2…" to a flexible, efficient communication strategy.
Unlimited Ext to Ext Calling in the US and CA
Now, you can easily contact employees through unlimited calls to extensions within the U.S. and Canada. This feature not only saves time but also boosts efficiency, enabling you to enhance business communication and connect with colleagues across these countries seamlessly.
Smart Caller ID Tags
Smart Caller ID Tags enhance call organization by appending short, customizable "tags" to incoming Caller IDs, allowing you to instantly recognize and attribute calls to specific sources, sales campaigns, or other categories. This streamlined identification process aids in prioritizing responses and tracking the effectiveness of various initiatives, optimizing your communication strategy.
Local Calling
When making phone calls to local numbers, it is not necessary to include the area code as part of the dialing process. This simplifies the process of connecting with nearby contacts and services, streamlining communication within the same geographical area.
Paging
Paging enables you to broadcast announcements directly from your desk phone, desktop, or mobile device, offering unparalleled flexibility in communication. Whether it's sharing important news, updates, or emergency alerts, this feature ensures your message reaches the entire team instantly, regardless of your location.
Presence
Presence technology provides real-time visibility into your team's status directly from your desk phone. It allows you to see at a glance who is available, engaged in a call, has activated the Do Not Disturb feature, is on hold, or is about to answer a ringing call. This feature enhances collaboration and efficiency by enabling informed communication decisions.
Multi-way Conference Call
The Multi-Way Conference Call feature facilitates seamless group discussions from your desk phone. It enables viewing colleagues' real-time status—seeing who's available, on Do Not Disturb, on a call, holding, or about to answer—making it easier to start or join multi-participant calls for effective teamwork.
Business Analytics
Our Business Analytics offers in-depth and adaptable call analytics, empowering you with the data needed to make informed business decisions. Track call volumes, patterns, and outcomes, and get insights into customer behavior and operational efficiency.
Fax
We offer both an email based and physical machine based fax service. Send a fax directly from your email. You can also print a document directly to fax. Get instant alerts via email when a new fax arrives. No matter your fax needs, SoundCurve has you covered.
Customer Service
SoundCurve leads in VoIP service with unmatched customer support: under 1-minute hold times and knowledgeable account-familiar agents. No offshore call centers, ensuring top-quality assistance.
Why choose a Soundcurve cloud phone system for all your business needs?
- Friendly US based customer service
- Reliable service with 99.9% uptime
- Easy to use pre-programmed phone systems
What Our Clients Are Saying
Soundcurve is by far the best choice for IP phone service. I was tricky and called "support" before calling "sales." Support answered right away from a US location. They are so helpful and courteous. The transition was seamless and support answers quickly every time I have a silly little question. They are now the telecommunications division of MY company! That's how they make me feel, part of my team. Highly recommended.
Very simple and straightforward process to switch over to VOIP. I'm glad I went with Soundcurve, the whole team has been very helpful and I feel like they really care about the clients satisfaction.
We absolutely love Soundcurve. We switched to their services after a TERRIBLE experience with a large corporate competitor. We love Soundcurve's personalized service; we have 1-2 dedicated representatives that handle it all, and always check in to see how we're doing. I would recommend their company to ANYONE!
I use their telephone service for our accounting firm. Their service is actually a priced better than your regular phone company. They also have a great customer support, which, none of those big companies can match. Ira will ensured you are taken cared of!
One of the most responsive, friendly, and effective communications vendors we have ever worked with. They got us up and running quickly, with great customer service and response time. Service continues to be impressive, even in this time of increased activity for IT providers. And the price is more than fair for the quality of the solutions. Hope to make use of more of the SoundCurve platform in the future, since I know they have lots of services we have not even explored yet.
Easy and quick set up that was simple enough for anyone to understand. We love our new phones and how easy they are to use. The professional recorded greeting they offer was exactly what we wanted and sounds great! Everyone on the team was so responsive, friendly and helpful.
Soundcurve has been awesome for us. We've been with them for almost a year now. Customer service is always super-responsive and friendly. We've saved a lot of money moving from a landline to voip. It all works just great.
We are so happy with this phone service provider! Our office is stocked with high-tech, user friendly new phones that really improve our working conditions. Best customer service and quick and easy set up!
I was looking to get a voip for my new office and Ira was really helpful and answered all my questions i even got a free phone with my service. I am pleased. The line is great no problems at all
I have to admit I was scared to convert to VOIP but Chris, Ira, and Jenny made my on-boarding so easy and pain free. Anytime I have needed to add an extra line (3 lines by the way) they all have all responded in a timely manner and got the lines going lighting fast. I'm impressed with their lever of customer support. In this day and age a lot of service provided seems to miss this important value but not them. They are genuinely there to help you succeed. 5* from The Administrative Office
Our experience with SoundCurve has been excellent since we switched over 2 years ago. If you are considering switching, I suggest going with SoundCurve. For these reasons:
1. Price: we saved over $100/mo when we switched over from Comcast. And we didn't have to buy anything since they provide the phones.
2. Easy set up process: Jenny is our rep and she was very nice and set everything up for us. Whenever we had a question or concern, she always answered the phone or email right away. There was no stress for us.
3. Service: we haven't had to wait on hold once, and every time we have needed something, they remembered us and delivered quickly. Night and day difference from Comcast's support.
4. Reviews: we researched several Business Phone Providers and noticed SoundCurve has the happiest customers.
5. Size: SoundCurve is on the medium size company which was concerning to us at first, but they've been more responsive and much easier to get help from than Comcast ever was. They go the extra mile to meet our needs.
1. Price: we saved over $100/mo when we switched over from Comcast. And we didn't have to buy anything since they provide the phones.
2. Easy set up process: Jenny is our rep and she was very nice and set everything up for us. Whenever we had a question or concern, she always answered the phone or email right away. There was no stress for us.
3. Service: we haven't had to wait on hold once, and every time we have needed something, they remembered us and delivered quickly. Night and day difference from Comcast's support.
4. Reviews: we researched several Business Phone Providers and noticed SoundCurve has the happiest customers.
5. Size: SoundCurve is on the medium size company which was concerning to us at first, but they've been more responsive and much easier to get help from than Comcast ever was. They go the extra mile to meet our needs.
Good old fashioned customer service from a team that cares. You can tell it's a small, dedicated, and professional crew that wants every customer, big and small, to have an excellent experience with their product and service.
The only thing that could have improved my experience is if I would have tried them FIRST! I tried two other services and both took my money but could not provide service. My experience with Soundcurve has been excellent!! Pre-sale and post-sale, the same excellent service!!
I use their service for our accounting office, and they have saved me a lot of money. Using their service is way more cost effective than using a land line, and the calls are always clear. I also love how our voicemails also goes to my e-mail. How cool is that? I highly recommend this company!
Frequently asked questions
What are VoIP phone services?
VoIP phone service, or Voice over Internet Protocol, is a technology that enables voice calls to be made over the internet rather than traditional phone lines. It converts voice into digital signals that can be transmitted over the internet, offering cost-effective and flexible communication solutions. VoIP services can provide features like call forwarding, voicemail, and video conferencing, making communication efficient and streamlined.
What’s the difference between landlines and VoIP?
Landlines use a traditional analog telephone system, while VoIP (Voice over Internet Protocol) uses the internet to make calls. VoIP allows for mobility and flexibility as it eliminates the need for physical wiring and costly hardware. It includes features like mobile apps, video conferencing, voicemail-to-email, and often a free toll-free number. Modern VoIP systems are also free from bulky equipment, PBX hardware, and do not require specialized technical training. Discover the benefits of VoIP over traditional landlines.
Do I need a special phone to use VoIP?
To use Voice over IP (VoIP), ensure your phone supports this technology.
VoIP phones are available in two types:
Desk phones: These resemble standard office phones but operate using your internet connection rather than traditional phone lines. Connect them to your network via an Ethernet cable.
Softphones: Download a business phone application on your iOS or Android device or your PC or Mac computer. Simply install the app, log in, and start making or receiving calls. Cloud-based routing allows your desk and mobile phones to ring at the same time.
I have multiple locations. Will this still work for me?
Hosted systems streamline operations for businesses with multiple locations. Our VoIP system centralizes your administrative tasks and enables seamless call transfers, intercom use, and redirections to mobile agents in the field. With internet-enabled phones, you can customize features to suit your needs, regardless of the number of sites you operate.
Why would I want a cloud based VoIP phone service?
The cloud-based system functions as a hosted PBX, which is prominently featured on our website. Businesses choose this because it utilizes dedicated servers in data centers, providing access to advanced features without significant financial risk.
Will this system allow me, or my employees, the freedom to work from home?
As your team increasingly works from home, it’s essential to maintain connectivity. SoundCurve enables call routing to mobile phones, facilitating remote work. For team members who prefer not to receive continuous work calls on their mobiles, we offer desk phones that use their internet connection, replicating an in-office experience without overwhelming their personal devices.